Can you side step false alarms in Manhattan?
Just like you would address any issue, the first thing to do is reference the owner’s instruction booklet. Ensure all devices are installed appropriately from your end by:
- Executing a checkup through your touchscreen smart hub.
- Physically inspect each sensor to ensure it didn't become dislodged or need a new battery.
- Inspect your preset schedules to ensure that your alarms aren’t engaging at inopportune times.
- Make sure all recently added smart devices are installed properly and aren't interfering with your alarms.
Reach out to your customer service agent if you still have trouble cutting down false alarms in your Manhattan system. They'll be happy to dispatch a tech to examine your system.
Check your windows and doors
If your system appears to be OK, the subsequent course of action is to do an investigation of the house. Are all your windows and doors closed tightly, or might there be a few inadvertently cracked? If an entrance is left unlatched, it might trigger a motion sensor. In the event your household constantly neglects to close a door, you might want to incorporate a smart locking mechanism that locks automatically when your system is engaged. Regrettably, windows need additional hands-on attention, especially if you have a loved one who prefers to sleep with an open window. Thankfully, your Vivint home security system makes it easy to turn off that alarm while protecting the rest of the house.