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What should you do when your Manhattan home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your home – and your loved ones – against the multitude of risks you may experience, like theft, fire, and flooding. Even though your home might be prepared, that doesn’t mean you are. Do you have a good idea of what to do if your Manhattan home alarm system goes off? The blasting of an alarm can be jarring, bewildering, and could incite panic. Your best choice is to stay level-headed and follow these straightforward tips.

Actions to Take If Your Home Alarm System In Manhattan Triggers

Nobody wants to be in this situation, but it’s also the reason why you put in a home alarm system originally. You’re woken up in the wee hours of the morning with the unmistakable sounding of an alarm after one of your sensors has been activated. So what should you do?

  1. Stay calm. This is easy to say but harder to do when your home security alarm is ringing loudly, and your heart is beating rapidly. But keeping yourself calm is the best way to appraise what is happening. Avoid the temptation of trying to handle the emergency alone and permit your monitoring staff and first responders to carry out their job.
  2. Protect your family members. Your primary concern should be your family members and leading them to safety. In the case of a burglary, this might involve proceeding to a predetermined safe zone as far away from points of entry as possible. The intruder was probably already frightened away by the alarm, but it’s always a good idea to be extra cautious. If there’s smoke or a fire, you ought to exit your residence without delay.
  3. Grab your phone. The vast majority of people keep their phones with them all the time these days, but you might neglect to pick it up during an urgent situation. Try to remember it. You’ll have the chance to stay connected with your monitoring specialists and obtain notifications through your home security app.

Work With Your Round-the-clock Monitoring Team

The moment your home alarm system in Manhattan goes off, your round-the-clock monitoring professionals will spring to action. Their first move is to confirm your alarm, and that means reaching out to you. The procedure they follow is dependent on the sort of emergency. To illustrate, if the emergency is is for medical reasons, one attempt will be made to get in touch with you before assistance is dispatched. If you’re dealing with an intrusion - the most common sort of alarm - a monitoring specialist will follow these procedures to contact you:

  • An attempt will be made to reach you through the central command panel. You will usually be required to supply a passcode.
  • If that effort doesn’t get a reply, a call is made to your main contact number.
  • A secondary number or your first contact person is called next.
  • If there still isn’t an answer, nearby police officers are sent.
  • Your monitoring professionals will attempt to reach you again once emergency personnel are contacted.

If you're not able to converse with the monitoring team, that’s OK. Help will still be sent even when you're unable to verify the emergency.

Get protection for any crisis with a Vivint home alarm system in Manhattan

Stay ready for any emergency with a modern home alarm system in Manhattan from Vivint. Dial (332) 208-9869 to start designing your home’s protection today.