Work With Your Round-the-clock Monitoring Team
The moment your home alarm system in Manhattan goes off, your round-the-clock monitoring professionals will spring to action. Their first move is to confirm your alarm, and that means reaching out to you. The procedure they follow is dependent on the sort of emergency. To illustrate, if the emergency is is for medical reasons, one attempt will be made to get in touch with you before assistance is dispatched. If you’re dealing with an intrusion - the most common sort of alarm - a monitoring specialist will follow these procedures to contact you:
- An attempt will be made to reach you through the central command panel. You will usually be required to supply a passcode.
- If that effort doesn’t get a reply, a call is made to your main contact number.
- A secondary number or your first contact person is called next.
- If there still isn’t an answer, nearby police officers are sent.
- Your monitoring professionals will attempt to reach you again once emergency personnel are contacted.
If you're not able to converse with the monitoring team, that’s OK. Help will still be sent even when you're unable to verify the emergency.
Get protection for any crisis with a Vivint home alarm system in Manhattan
Stay ready for any emergency with a modern home alarm system in Manhattan from Vivint. Dial (332) 208-9869 to start designing your home’s protection today.